We stand by our gear. If your item arrives damaged or defective, we’re here to make it right.
Here’s the deal on returns:
What’s eligible? Only items that are damaged or defective upon delivery.
How long do I have? You have 14 days from the day you receive your order to contact us.
Exchanges? We don’t offer exchanges at this time. A refund is the only option for an approved return.
How to Start a Return (3 Easy Steps)
Snap & Send: Email us at [email protected] with your order number, a quick note about the problem, and a few clear photos of the issue.
Wait for the Green Light: Our team will review your email and get back to you with the next steps. Please wait for our instructions before shipping anything back!
Ship It: Once approved, we’ll tell you exactly how to return the item to us.
Refunds & Shipping Details
Refunds: Once we get your item back and approve the return, we’ll issue a refund to your original payment method within 7-10 business days. (Your bank may take a few extra days to post it.)
Shipping Costs: You are responsible for covering the cost of return shipping, which is non-refundable.
In-Store: Please note that our physical locations cannot accept returns for online orders.
Questions? We’re here to help! Reach out to our team at